Reference

How jl86com Handles Your Personal Information

Your account data and payment details — including anything tied to GCash, Maya, and InstaPay transactions — are handled with care and kept only for what we actually need.

Account data kept secureGCash, Maya, InstaPay records protectedYour access rights respectedNo data sold to third partiesPhilippines-eligible accounts covered
jl86com How jl86com Handles Your Personal Information
REACH US DIRECTLY

How to Contact Us About Your Privacy

If you want to access, correct, or ask us to delete your personal data, you can reach our support team through the channels below. For account-related queries — like checking which payment details we hold for your GCash or Maya wallet — our live chat is the quickest path. For formal data requests, email gives you a written record of the exchange.

Team online

Live Chat

Open the chat widget from your account page. Our support team can confirm what data is held against your profile and escalate formal requests.

Email Support

Send your data access or deletion request by email. Include your registered account name and the specific data you are asking about for a faster response.

Account Settings

Some preferences — like marketing contact opt-outs — can be updated directly inside your account settings without needing to contact support.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical controls and access policies to keep your information secure. SSL encryption covers data in transit between your device and our platform. Staff access to account data is role-restricted and reviewed regularly. Here is a breakdown of the four areas that matter most to your privacy on this platform.

Payment Data Handling

GCash, Maya, and InstaPay transaction references are stored to reconcile deposits and withdrawals. We do not retain your full wallet credentials or banking PINs at any point.

Cookies and Session Data

Cookies keep your session active as you move between game categories on mobile and desktop. You can manage cookie preferences through your browser settings at any time.

Account Security Practices

Login to your account uses an OTP step to verify your identity on new devices. If you notice unrecognised access, contact live chat immediately to freeze the session.

Retention and Deletion

We keep your data while your account is open or where Philippine law requires it. Once those obligations are met, data is deleted or anonymised on request.

Common Questions About Your Privacy Rights

These are the questions we get most often from account holders about how their data is managed on this platform. If your question is not here, reach us through live chat or email.

We collect your name, contact details, and the payment method linked to your account — for example, your GCash or Maya mobile number — along with device and session data when you log in.

We share data only with payment processors like those handling your InstaPay or Maya transfer, and only what is needed to complete that transaction. We do not sell your data to third parties.

Send a request through email support or raise it via live chat. Include your registered account name and we will confirm what records we hold for your profile.

Yes. Send a deletion request by email. We will process it once any legally required retention period under Philippine law has passed and your account balance is cleared.

Transaction references — including GCash and InstaPay records — are kept while your account is active and for as long as applicable local law in the Philippines requires afterward.

We post updates here. Continuing to use your account after a policy change means you have acknowledged the revised terms. We aim to notify you directly for any material changes.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.